Terms & Conditions

Talk to vet online with AHB Suraksha

These Terms and Conditions constitute a legally binding agreement between you, whether individually or on behalf of an entity (you), and GenFlow AI Private Limited, doing business as AHB Suraksha, PLOT NUMBER 347 G/F GALI NUMBER 40 VIPIN GARDEN EXTENSION, UTTAM NAGAR New Delhi 110059, India (WE), [AHB SURAKSHA] (www.genflowai.com) SUBJECT to access and use of the website as well as any related application(s) In.

By downloading or using the application, these terms will automatically apply to you - you should ensure that we provide internet based e-veterinary services for registered users where you book a video call appointment with a Certified Veterinarian (VET) and get information about animals. Behavior, disease and/or symptoms. (Services) so that you read them carefully before using the application. You are not allowed to copy or modify the App, any part of the App or our trademarks in any way. You are not permitted to attempt to extract the source code of the Application, and you must also not attempt to translate the App into other languages, or create derivative versions of the App. The Application itself, and all trade marks, copyrights, database rights and other intellectual property rights relating to it, still belong to GENFLOW AI PRIVATE LIMITED. GENFLOW AI PRIVATE LIMITED is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the App or charge for its services at any time and for any reason. We will never charge you for the App or its services so that it is absolutely clear to you what you are paying.

[AHB SURAKSHA] App Stores and processes personal data provided by you to provide our service. It is your responsibility to protect your phone and access to the app. That's why we recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by your device's official operating system. This can make your phone vulnerable to malware/virus/malicious programs, compromise your phone's security features and may mean that [AHB SURAKSHA]application not working properly or at all.

The application uses third party services which declare their own terms and conditions. Our site is directed towards people living in India. The information on the Site is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would require us to do so in such jurisdiction or country. will be subject to any registration requirement. Link to the terms and conditions of third party service providers used by the application. The site is intended for users who are at least 18 years old. If you are under the age of 18 you are not allowed to register for the Site or use the Services without parental permission. We are not a healthcare provider, and only provide advice and treatment as recommended by Vet. We are not responsible for examinations or other medical services provided during the appointment. Note that the Site and our Services do not replace traditional veterinary care, but are an addition to traditional veterinary care.

You represent and warrant that: (a) all registration information submitted by you will be true, accurate, current and complete and will belong to you and not any third party; (b) You will maintain the accuracy of such information and promptly update such information as necessary; (c) You will keep Your Password confidential and be responsible for all use of Your Password and Account; (d) You have the legal capacity and agree to comply with these Terms and Conditions; and you are not a minor in the jurisdiction in which you reside, or if someone is a minor, you have received parental permission to use the Site. If you know or suspect that anyone other than you may know your user information (such as an identification code or username) and/or password, we must immediately notify us at support@genflowai.com. Google Play Services You should know that there are some things that General AI Pvt Ltd will not take responsibility. The app will require an active internet connection for some functions of the app. The connection may be Wi-Fi, or may be provided by your mobile network provider, but GENFLOW AI PRIVATE LIMITED may not function at full functionality. If you are using the app outside of an area with Wi-Fi, you should remember that your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection, or other third party charges while accessing the App. By using the App, you are accepting responsibility for any such charges, including roaming data charges, for using the App outside your home region (ie region or country) without turning off data roaming. If you are not a bill payer for the device you are using the App on, please be aware that we assume that you have received permission from the bill payer to use the App. Along the same lines, GENFLOW AI PRIVATE LIMITED cannot always take responsibility for the way you use the app. You need to make sure that your device remains charged - GENFLOW AI PRIVATE LIMITED cannot accept responsibility if it runs out of battery and you cannot turn it on to take advantage of this service. With respect to GENFLOW AI PRIVATE LIMITED's responsibility for your use of the Application, while you are using the App, it is important to note that although we try to ensure that it is updated and correct at all times, we We rely on third parties to provide us with information that we can provide to you. GENFLOW AI PRIVATE LIMITED accepts no liability for any damages, direct or indirect, you experience as a result of relying solely on this functionality of the App. At some point, we may want to update the application. The application is currently available for Android upon system requirements (and any additional systems we decide to extend the availability of the application) may change, and you must download the update if you wish to continue using the app. will need to do. GENFLOW AI PRIVATE LIMITED does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. Although you promise to always accept updates to the Application provided to you, we may also stop providing the App to you, and terminate your use at any time without notice to you. Upon any termination, unless we tell you otherwise, (a) the rights and licenses granted to you in these Terms will terminate; (b) You must stop using the App, and (if necessary) remove it from your Device. If we terminate or suspend your account for any reason, you are prohibited from creating, registering and creating a new account under your name, or the name of a third party, even if you use the third party's name. Working on behalf of the party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including, without limitation, civil, criminal and preventive redress. For Client Only - Please note that these Terms and Conditions, their subject matter and their constitution, are governed by Indian law. You and we both agree that the courts of India shall have exclusive jurisdiction. For Business Users Only - If you are a Business User, these Terms and Conditions, their subject matter and their constitution (and any non-contractual disputes or claims) are governed by Indian law. We both agree to the exclusive jurisdiction of the courts of India. A person who is not a party to these terms and conditions shall have no right under the Contracts (Rights of Third Party) Act 1999 to enforce any term of these terms and conditions. Changes to this Terms and Conditions We may update our Terms and Conditions from time to time. Thus, you are advised to review this page from time to time for any changes. We will notify you of any changes by posting the new terms and conditions on this page. These Terms and Conditions are effective 2021-08-22 To resolve a complaint regarding the Services or to obtain more information regarding your use of the Services, please contact us by email or mail at support@genflowai.com: GenFlow AI Private Limited